Workforce Optimization

The Workforce Optimization domain is dedicated to strengthening the capacity, performance, and resilience of the health supply chain workforce across sub-Saharan countries. By designing innovative, scalable, and sustainable approaches that equip health workers and training institutions with the competencies, skills, and tools they need to strengthen skills and practice gaps to improve the health supply chain to deliver quality health services. Driven by a culture of “innovate–do–review and continuous improvement”, our work blends human-centered design, data-driven learning, and proven capacity-building models to create a competent, motivated, and empowered workforce. Through strategic partnerships with governments, academic institutions, implementing partners, donors, and the private sector. We strengthen the supply chain workforce and reinforce systems that deliver essential health commodities to communities reliably and efficiently.

 

We believe that… “A stronger health system begins with a stronger workforce.” !

Herman Willems

Technical Advisor, JSI Research & Training Institute, Inc.

Micromodules

InSupply Health developed innovative bite-sized Micromodules to strengthen the supply chain skills and competencies of facility-level health workers in Kenya and Tanzania. Each micromodule is tailored to the essential supply chain responsibilities routinely performed by frontline health workers.

These courses are intentionally short, practical, and adaptable, supporting busy health workers across diverse cadres to easily build skills, enhance their performance, and execute routine supply chain tasks with greater accuracy and efficiency.

To promote continuous learning, motivation, and professional growth, the micromodules offer Continuing Professional Development (CPD) points. They are supported by sub-county and council-level mentors who encourage uptake, provide coaching, and serve as a reliable resource for learners.

Health supply chain micromodules courses

  • Understanding clients needs
  • Logistic Management Information Systems
  • Inventory Management
  • Storage and Distribution
  • Performance management

 

The IMPACTT approach model brings people together from different cadres, demonstrating the multidisciplinary connection from all levels where teams have been able to own the data, and improve reporting rates and quality.

Dr. Mohamed Hanif

County pharmacist, Mombasa, Kenya

Design, Development and Delivery of Supply Chain Learning Experiences

inSupply draws from JSI’s decades of experience and deep expertise in capacity development for supply chain management.
We tailor training to suit organizations’ needs and gaps. InSupply collaborates with Ministry of Health clients, NGOs, and development partners to train workforce members in various aspects of supply chain management, designing customized curricula for each organization and training.

Custom Supply Chain Use Cases

Reproductive Health Commodity Security and Supply Chain Management TOT Workshop


inSupply Report on the Public Health Supply Chain (PHSC) Training


Building Capacity to Improve Pharmaceutical and Medical Commodity Management in Humanitarian and Disaster Settings, Nairobi workshop


Instructional Training Design and Blended/Virtual learning

In pursuit of quality and excellence, we aim for our curricula and courses to be progressive and level-based. We strive to offer innovative and effective learning experiences tailored to the needs of health professionals and organizations. Our strategy incorporates a blend of learning approaches, including virtual instructor-led sessions, online self-paced learning with e-learning modules and micromodules, classroom-based face-to-face training, and on-the-job training (OJT).

Our Instructional Design approach follows the five phases of the Analysis, Design, Development, Implementation, and Evaluation (ADDIE) Model and leans heavily on human-centered design principles, starting with scoping each learning project to determine the audience’s needs, available resources, and timeframe, followed by design, development, implementation, and evaluation.

Instructional Training Design and Blended/Virtual learning Use Cases

Multigenerational Learning: Adapting to a Diverse Health Supply Chain Workforce


USIU SC Training


Use case coming soon

Learning Packages

InSupply’s learning packages are self-directed, online-based, modular courses designed for building competency in the improvement of data use for health supply chains. They are hosted on the IMPACTT portal that can be accessed at any time with any device. The courses are free of charge to anyone interested, regardless of affiliation. Each of the four courses was designed to generate knowledge, skills, and behaviours to design and implement an IMPACT team effectively.

 I am one happy IMPACTT member. Having gone through supply chain and organization training modules, they are a wonderful set of training packages.

Dr. Lasoi-Cherengany

Sub County Pharmacist, Trans-Nzoia, Tanzania

Forecasting & Supply Planning

InSupply Health, in collaboration with Beeskilled, developed the Forecasting and Supply Planning Course to strengthen the competencies of health professionals responsible for managing health supply chains. The course provides practical, advanced skills that are directly aligned with the forecasting and supply planning responsibilities carried out within national, regional, and facility-level supply chains.

This online course is designed to be flexible, self-paced, and competency-based, enabling busy professionals from diverse cadres, including pharmacists, logisticians, clinicians, and supply chain managers, to deepen their understanding and enhance their ability to produce accurate forecasts and responsive supply plans. Through a blend of video sessions, interactive discussions, and hands-on exercises, learners gain practical experience applying key methodologies, tools, and data analysis techniques.

To promote continuous learning, professional development, and improved supply chain performance, the course is hosted on the Beeskilled platform and supported by a structured framework that equips participants with the knowledge and confidence to apply best practices in real-world settings.

 I am one happy IMPACTT member. Having gone through supply chain and organization training modules, they are a wonderful set of training packages.

Dr. Lasoi-Cherengany

Sub County Pharmacist, Trans-Nzoia, Tanzania

Behavioral Adoption and Reinforcement for Development Impact (BARDI Framework)

The BARDI Framework is a systematic, human-centered approach designed to strengthen health supply chains by ensuring that investments translate into sustained, real-world impact.

At its core, BARDI addresses the persistent “knowing–doing gap” the disconnect between what people know and what they consistently do. Rather than focusing on abstract goals or purely technical solutions, the framework prioritizes specific, observable, and measurable actions that drive behavior change.

BARDI shifts attention from infrastructure and systems alone to the behavioral challenges that often limit performance, including motivation, cognitive bias, habits, and organizational norms. By doing so, it enables more effective adoption and long-term use of supply chain tools, processes, and innovations.

The Four Phases of BARDI
The framework is structured around four interconnected phases that support the institutionalization of change:

  • Enable-Equip individuals and teams with the skills, tools, and clarity needed to perform desired actions.
  • Connect- Align stakeholders, incentives, and workflows to reinforce shared accountability and collaboration.
  • Amplify- Strengthen and scale positive behaviors through feedback, recognition, and continuous learning.
  • Embed- Institutionalize behaviors within policies, routines, and systems to ensure sustainability over time.

By integrating behavioral science into implementation, BARDI ensures that health investments achieve their full impact, delivering stronger, more resilient supply chains and improved health outcomes.