People Centered Supply Chains

People die, become ill, or have suboptimal health outcomes because health services and supply chains do not respond to their needs, challenges, or desires. When services and supply chains are not optimized for performance or efficiency, or are not agile or resilient during crises, communities get poor-quality, high-priced, and delayed products and services — or none at all.

To meet the Sustainable Development Goals 2030, supply chains must be predictive rather than reactive, and able to respond to the needs of people, wherever they are. This capacity requires appropriate data, agile processes, and a professional workforce.


cStock is an important component of one of the ministry’s building blocks, which is the issue of commodity health products and technology. cStock incorporates a mechanism that allows you to efficiently manage commodities and has come at the right time to help us manage commodities.

Dr. Salim Hussein

Head of Department of Primary Health Care, Ministry of Health, Kenya

Forecasting & Quantification

inSupply Health helps organizations plan and implement F&Q using robust methods and tools. inSupply’s process factors data limitations, risks, and future scenarios. We help improve routine supply planning, data quality and assumptions, and advocacy for funding and procurement needs and gaps. Our training helps users manage inventory and ensure consistent commodity supplies.

Forecasting & Quantification Use Cases

Turkana County Forecasting and Quantification Report

Nigeria: DMPA-SC Quantification Report

Nandi County Reproductive Health Quantification Documentation for 2017-2020


cStock is a supply chain strengthening approach that combines simple resupply procedures with mobile technology, user-centered dashboards, and Information Mobilized for Performance Analysis and Continuous Transformation (IMPACT) teams.

cStock connects community health volunteers (CHVs) to facilities and promotes demand-based resupply, ensuring greater product availability in communities. Using cStock’s real-time supply chain data, CHV supervisors, facility staff, and sub-county and county managers can better manage inventory and demand planning. Adapted in partnership with the Kenyan Ministry of Health’s Community Health Division Unit, cStock was built within DHIS2 and integrated with Kenya’s Health Information System to facilitate scale and sustainability.



The good things I have seen while dealing with cStock is that it gives
me an easy time when I receive the commodities….I don’t just walk anytime
into the facility. When I am in my house but I don’t have [to go] to the facility.
I simply request via the phone and I will be notified when stocks are
available to go and collect rather than walking physically to the facility to
inquire about the drugs. Sometimes, the CHA might have gone to a certain
meeting so this saves me time.

Community Health Volunteer


System Design & Implementation

inSupply Health combines JSI’s proven system design methodology with our design-thinking approach to co-create and deploy systems and tools adapted to context and users and that can be implemented with minimal training. inSupply has helped build digital workforce skills for more than 1,000 health care workers who use supply chain information systems in Kenya and Tanzania.

System Design & Implementation Use Cases

Piloting cStock in Siaya County: Endline Evaluation Report

Making Data Useful: The VIMS Story in Tanzania

Maturity Assessment & Strategy

At inSupply Health, we make sure that we fully understanding a problem before proposing solutions. We assess systems using a variety of tools such as the Supply Chain Compass and ASCM’s Maturity Model tool, both of which identify weak links in the supply chain. We use design thinking to co-create affordable, feasible, and practical strategies for supply chain improvement, with a focus on data use and continuous quality improvement.

Maturity Assessment & Strategy Use Cases

Maturity Model Training Report

Maturity Model Training and assessment: Mombasa County